MTA Walkthrough
M103: Tricky Moderation
Things that is hard to determine if it's supposed to be moderated.

Server Channels Names:

Some server has names that describe what the channel should be used for, like a channel can be called "#advertising", in this channel it should mean that people are allowed to advertise and that moderators aren't supposed to moderate users who advertise in those channels.
Although, it can get tricky when a channel is called "#suggestions", and if someone speaks profanity in that channel whilst also giving an legitimate suggestion, if the server is family friendly and profanity isn't allowed, it's a good idea to give a verbal warning, and ask them to re-send the message without any profanity.

Moderation Concerns:

  • Trolls and attention seekers, they do exist in many communities, and they should be verbally warned or warned through bots to make sure nothing bad happens to the users in the server, they could use tactical empathy to fly under the radar.
  • User Harassment and Ban Evasion, This can be directly reported to discord under "Harassment", and action will be taken from discord, but it is always best to moderate the user by muting or banning the user from the server.
  • IP Grabbers and Exposers, These are people who are hard to make sure they don't leak things, What you should do is conflict mitigation, making sure that they don't expose anything, this should result in a ban or permanent mute, and can be reported to discord as "Harassment".


You should consider if the moderation is really needed in that situation at that time, and also follow the server's Moderation Guidelines. You should always ask a few things to yourself before moderating, and those questions are below.
  1. 1.
    Is moderation required in this situation?
  2. 2.
    How do I de-escalate the situation?
  3. 3.
    What action should I take when moderating in this situation?
  4. 4.
    Am I being too strict?
  5. 5.
    Am I following the Server's Moderation Guidelines?